CANADA: La livraison est gratuite pour toute commande de 80 $ et plus avant taxes. Des frais fixes de 5,99 $ sont appliqués sur toutes commandes de moins de 80 $. La livraison des commandes est assurée par Poste Canada en 5 jours ouvrables. Il peut cependant y avoir des délais de livraison lors des périodes de l'année plus achalandées.
EUROPE: Veuillez visiter notre site européen au lapetiteourseEU.com.
ÉTATS-UNIS: Veuillez visiter notre site américain au lapetiteourseUS.com.
Cueillette à l’entrepôt: Malheureusement, cette option n’est plus disponible.
Pour plus d’informations, merci de nous contacter au info@lapetiteourse.ca ou via notre formulaire de contact.
At LPO, quality comes first. We want you to have complete confidence in our products, which is why we offer a warranty that covers manufacturing defects. This warranty is your guarantee of satisfaction, valid for a period of 6 months for our reusable diapers and 3 months for our entire range of accessories. The warranty takes effect starting at the date of purchase. Rest assured that every item you receive from us undergoes careful inspection to ensure its pristine condition. However, if a manufacturing defect arises, do not hesitate to contact us. We will be happy to guide you in resolving this issue.
Here's how to benefit from our guarantee
This warranty is exclusive to the first purchaser, provided proof of purchase can be provided. It covers the following aspects:
We strongly encourage the repair of small defects where possible. This allows us to extend the lifespan of our products, while reducing our ecological footprint linked to the manufacturing and transport of goods.
Some exclusions may apply
How to claim your warranty
For 2 defective products or less, contact us via our contact form by attaching a photo of the defective product(s) as well as a copy of your purchase invoice.
For 3 or more defective products, first contact us via our contact form, then return the products at your expense to our administrative office. We will carefully inspect the products and get back to you promptly.
Do you have any doubts ?
We are proud of our values, which aim to create a better world for our little ones. Before making a warranty claim, consider the impact of the product defect on its use. In the interest of reducing waste, we do not encourage the replacement of products before a defect becomes apparent or affects their effectiveness. Let's all contribute together to a better future by doing our part to preserve our planet.
*Please note that our warranty policy on our website takes precedence over the warranty policy on the packaging of La Petite Ourse products or available at any other location.
Warranty text updated on October 1, 2023
Size: 23cm X 23 cm
Our washable wipes are gentle on any baby’s skin. Easy to clean, pratical and affordable, our wipes come in packs of 5.
All you need to do is choose your favorite colours!
Maintenance: Make sure to wash the washable wipes separately before their first use.
Machine wash your wipes at a temperature between 30 and 60°C using detergent without fabric softener. The wipes can then be machine or air dried, depending on your preference.
My mistake for not asking them to clarify composition, but these have polyester in them.
And the ivory color looks like dirty white. Would not recommend nor buy again.
One upside: This batch no longer has the annoying tag that was on the previous batch I bought about 18 months ago, so that's great!
Douces
Idéales pour les petites fesses et pour tout le reste
Tissu de qualité
Restent belles au lavage!
J’ai aussi commandé des grises pour les repas de mon fils + vieux .
très belles lingettes très douces; bébé vous remercie.
Tellement douces, je les adorent!
Je les utilise pour les changements de couches. Les lingettes absorbent bien les besoins de mon enfant et elles sont très douce au toucher. Suite au lavage, elle ne roule pas sur elles-mêmes. Je recommande fortement!
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Wow super j'adore très simple à ajuster sur bb, en plus être beaucoup moins coûteux que des jetables, en même pas 2 semaine j'ai utilisé plus de 100 couches donc pas long que sa va m'avoir coûter moins cher que les jetable en plus d'être vraiment plus beau 🤭
These are my favorite diapers. They fit my son well and have great absorbency. I wish all the prints came in the bigger size as the cats are our favorite. Hopefully y’all will be adding the new pocket prints to your one size AIO collection.
Beau motif du petit sac de rangement! Il est en tissus et donc, facile à laver dans la machine.
Très satisfaite de mon achat. Bébé semble très confortable et le vêtement durera encore un petit bout :)
Je l’utilise pour déposer mes papiers de toilette réutilisables. Il est peu dispendieux et magnifique dans mon décors de salle de bain!