CANADA: La livraison est gratuite pour toute commande de 80 $ et plus avant taxes. Des frais fixes de 5,99 $ sont appliqués sur toutes commandes de moins de 80 $. La livraison des commandes est assurée par Poste Canada en 5 jours ouvrables. Il peut cependant y avoir des délais de livraison lors des périodes de l'année plus achalandées.
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Cueillette à l’entrepôt: Malheureusement, cette option n’est plus disponible.
Pour plus d’informations, merci de nous contacter au info@lapetiteourse.ca ou via notre formulaire de contact.
At LPO, quality comes first. We want you to have complete confidence in our products, which is why we offer a warranty that covers manufacturing defects. This warranty is your guarantee of satisfaction, valid for a period of 6 months for our reusable diapers and 3 months for our entire range of accessories. The warranty takes effect starting at the date of purchase. Rest assured that every item you receive from us undergoes careful inspection to ensure its pristine condition. However, if a manufacturing defect arises, do not hesitate to contact us. We will be happy to guide you in resolving this issue.
Here's how to benefit from our guarantee
This warranty is exclusive to the first purchaser, provided proof of purchase can be provided. It covers the following aspects:
We strongly encourage the repair of small defects where possible. This allows us to extend the lifespan of our products, while reducing our ecological footprint linked to the manufacturing and transport of goods.
Some exclusions may apply
How to claim your warranty
For 2 defective products or less, contact us via our contact form by attaching a photo of the defective product(s) as well as a copy of your purchase invoice.
For 3 or more defective products, first contact us via our contact form, then return the products at your expense to our administrative office. We will carefully inspect the products and get back to you promptly.
Do you have any doubts ?
We are proud of our values, which aim to create a better world for our little ones. Before making a warranty claim, consider the impact of the product defect on its use. In the interest of reducing waste, we do not encourage the replacement of products before a defect becomes apparent or affects their effectiveness. Let's all contribute together to a better future by doing our part to preserve our planet.
*Please note that our warranty policy on our website takes precedence over the warranty policy on the packaging of La Petite Ourse products or available at any other location.
Warranty text updated on October 1, 2023
Composition: 70% bambou et 30% polyester
Number of layers: 4
Absorption: 6.5 oz each
These inserts have 4 layers of ultra absorbent bamboo, measuring 14cm X 36cm.
Take note that two bamboo inserts come with every one of our pocket and this should be suffifient for day use until potty training.
Proper use of inserts can be the difference between a leaking diaper and a dry diaper. In the first months, using one insert may be sufficient, and then adding the second insert can avoid many leaks and frustrations as your baby grows. You may also fold one insert in half to increase absorbency in the front or back of the diaper depending on your baby's gender.
Every baby is different and therefore properly adjusting the absorbancy to fit your baby's needs and cycles is key to succeeding in using cloth diapers...without frustrations.
To learn more about the distinctions between our different inserts, click here.
This item is CPSIA certified.
Je vois clairement une bonne différence entre la petite ourse comparativement à une autre marque; se lave mieux, une petite affaire plus épaisse et plus absorbante.
These liners are amazing! We have worn out our liners well before any of the diaper covers so I love that it's easy to replace these.
I have been using these inserts for over a year and the absorbancy is good. I have had a few of the inserts start to fray at the seam and the top layer coming off. I wish there was more consistency in the material. Some of my inserts are thicker and heavier while overs feel thin.
Seem good so far. I am just worried they will decrease in absorbency over time due to the 30% microfibre.
N'absorbent pas assez pour être utilisées seules ou à deux, mais parfaites pour booster mes inserts de zorb maison pour une absorption plus rapide sans fuites de compression !
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Wow super j'adore très simple à ajuster sur bb, en plus être beaucoup moins coûteux que des jetables, en même pas 2 semaine j'ai utilisé plus de 100 couches donc pas long que sa va m'avoir coûter moins cher que les jetable en plus d'être vraiment plus beau 🤭
These are my favorite diapers. They fit my son well and have great absorbency. I wish all the prints came in the bigger size as the cats are our favorite. Hopefully y’all will be adding the new pocket prints to your one size AIO collection.
Beau motif du petit sac de rangement! Il est en tissus et donc, facile à laver dans la machine.
Très satisfaite de mon achat. Bébé semble très confortable et le vêtement durera encore un petit bout :)
Je l’utilise pour déposer mes papiers de toilette réutilisables. Il est peu dispendieux et magnifique dans mon décors de salle de bain!