CANADA: La livraison est gratuite pour toute commande de 80 $ et plus avant taxes. Des frais fixes de 5,99 $ sont appliquĂ©s sur toutes commandes de moins de 80 $. La livraison des commandes est assurĂ©e par Poste Canada en 5 jours ouvrables. Il peut cependant y avoir des dĂ©lais de livraison lors des pĂ©riodes de l'annĂ©e plus achalandĂ©es.Â
EUROPE: Veuillez visiter notre site européen au lapetiteourseEU.com.
ĂTATS-UNIS: Veuillez visiter notre site amĂ©ricain au lapetiteourseUS.com.Â
Cueillette Ă lâentrepĂŽt: Malheureusement, cette option nâest plus disponible.
Pour plus dâinformations, merci de nous contacter au info@lapetiteourse.ca ou via notre formulaire de contact.Â
At LPO, quality comes first. We want you to have complete confidence in our products, which is why we offer a warranty that covers manufacturing defects. This warranty is your guarantee of satisfaction, valid for a period of 6 months for our reusable diapers and 3 months for our entire range of accessories. The warranty takes effect starting at the date of purchase. Rest assured that every item you receive from us undergoes careful inspection to ensure its pristine condition. However, if a manufacturing defect arises, do not hesitate to contact us. We will be happy to guide you in resolving this issue.
Here's how to benefit from our guarantee
This warranty is exclusive to the first purchaser, provided proof of purchase can be provided. It covers the following aspects:
We strongly encourage the repair of small defects where possible. This allows us to extend the lifespan of our products, while reducing our ecological footprint linked to the manufacturing and transport of goods.
Some exclusions may apply
How to claim your warranty
For 2 defective products or less, contact us via our contact form by attaching a photo of the defective product(s) as well as a copy of your purchase invoice.
For 3 or more defective products, first contact us via our contact form, then return the products at your expense to our administrative office. We will carefully inspect the products and get back to you promptly.
Do you have any doubts ?
We are proud of our values, which aim to create a better world for our little ones. Before making a warranty claim, consider the impact of the product defect on its use. In the interest of reducing waste, we do not encourage the replacement of products before a defect becomes apparent or affects their effectiveness. Let's all contribute together to a better future by doing our part to preserve our planet.
*Please note that our warranty policy on our website takes precedence over the warranty policy on the packaging of La Petite Ourse products or available at any other location.
Warranty text updated on October 1, 2023
Composition: 50% rayon, 45% polyester, 5 % spandex
Our multipurpose scarf is a must-have accessory for all of your outings!
Us it as a :
Due to it’s highly stretchable fabric, our multi-purpose scarf will fit almost any baby car seat. You may use it to nurse your baby in privacy, to cover the grocery cart or simply wear it as a scarf. A must-have accessory for all moms!
* Do not use to cover baby on very hot days.
Jâutilise ce produit principalement comme Ă©charpe dâallaitement. Il est trĂšs confortable et discret. Jâadore!
Cette Ă©charpe est vraiment un must pour nos sorties. Maintenant que les tempĂ©ratures sont plus douces, jâadore le mettre sur la coquille lors de nos sorties pour protĂ©ger bĂ©bĂ© du vent et du soleil!
Je ne pensais pas aimer ce produit autant, mais je ne mâen passerait plus! Je lâutilise principalement par dessus la coquille de bĂ©bĂ© comme protection contre le soleil et le vent en sortant de lâauto. TrĂšs beau matĂ©riel extensible et doux.
Super belle qualité
Le tissu est vraiment doux, Ă©lastique et confortable. TrĂšs belle qualitĂ©. Par contre, pour lâallaitement, ça nâa pas fonctionnĂ© pour moi, on a trop chaud dedans et on devient inconfortable. Cependant, pour habriller la coquille câest vraiment chouette, simple et rapide Ă mettre. :)
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